Bailey is helping a customer, Katie, who has brought her younger sister, Katya, with her to start considering gowns. Felice is assisting a customer, Renee, who made an appointment to consider bridesmaid dresses. She has not started the search for her own gown yet.
Katie: Hmmm...I don't know that I need something special. Darned if I can imagine what I'd like to wear enough to design it myself. I just know I want something that will keep me cool, since it will be the middle of July.
Katya: You need something short sleeved for sure.
Katie: I was thinking sleeveless, if possible.
Bailey: We have sleeveless options. We don't have everything out on the racks. I think I have something you may like hanging in the back. If you don't mind following me to the dressing room, I'll go grab it while you get ready to try it on.
Katie: Okay. Thank you.
Felice: That's why I pulled some options from our photo cards, instead of bringing out the entire catalog. I thought it would help narrow things down based on our first conversation. I can see this is a tough decision. What about your bridesmaids? Have you spoken with them to see what they would feel comfortable wearing?
Renee: Oh! I should do that? I just thought I pick a dress and tell them it's what I've selected.
Felice: You could do that, but you are selecting a dress that should look good on them all too. So while you should have a couple of items, it helps to get the group involved and have them try things on. We will have to get them the correct sizes. Plus there are considerations for what will look good too.
Renee: Really? Like what?
Renee: Wow! I never would have thought of that. See, that's why I need your help. The color, I have down pat, but the style, well, I need all the help I can get.
Felice: I will help you as much as I can every step of the way.
The door opens and in walks Leera Medina.
Seeing her, Felice asks Renee to excuse her so she can greet the woman who has just entered.
Felice: I would be happy to assist you. Please give me a few minutes as I'm currently assisting this customer. Is there a particular item you may want to start considering while you wait?
Leera: I'm sorry to interrupt. I was hoping to speak with the manager or owner, if possible. I believe that would be Ms. Nichols. Am I correct?
Felice: Yes, she isn't in today. If there is an issue, I can certainly help you.
Felice: Yes, I can take your information in just a minute.
Bailey (to Katya): What do you think? Do you like this one too?
Katya: Yes, it's very pretty. I do hope you can find us pretty bridesmaid gowns in that pink color. That would look good.
Katie: I do want to try more on before I make a final decision. But this was a great first selection, Bailey. I like it.
Bailey: Good. I'm glad to hear that. I have a few more options you can try. Take a few more minutes to consider this one and I'll run to see what else we have and show you them.
Felice: Are you sure you don't mind?
Renee: No, I don't mind at all. I need the time to think anyway.
Leera (to Renee): Thank you. I will only be a minute. I appreciate it.
Leera leaves her information with Felice, who will provide it to Dani. Renee continues to stress over the dresses until she decided to make another appointment in two weeks, on a Saturday. She will bring her bridesmaids at that time. Katie enjoys trying on a few more gowns, but is pretty much sold on the first one and Katya is supportive of her choosing that one.
It will be interesting to see if Dani chooses to allow Leera to provide some wedding gowns for the salon.