Cyann: Yes, it is. A good friend recommended you and her hair always looks beautiful.
Janeer: Who is your friend?
Cyann: Henna Richards. I think you also did the hair of my second mother, Fatima Richards.
Janeer: Oh, yes! Henna is a regular with her big bouncy curls. So, please have a seat and we'll start talking about what you'd like to do with your hair.
Cyann sits in the chair and removes the hat and sunglasses. Janeer can instantly see that she does need help.
Cyann: Well, I used to have long hair. I noticed it was getting drier, so I decided to cut it. The cut wasn't great. It probably wasn't good. I was looking in the mirror yesterday and decided to try just cutting it myself, but as you can see, I made it even worse. I feel like I should shave it off and just wait for it to grow back.
Janeer: Would you like it to grow back to it's prior length?
Cyann: No, actually. But I would like it around my shoulders or a little longer than that again. But not as long as it once was.
Janeer: Who cut your hair the first time?
Cyann: I was out and just decided to run inside one of those quick hair cut places.
Janeer: Hmmm...Those are for cuts for sure, but not hair health and styling. So you came to the right place. We can correct mistakes. It takes time sometimes, but it can be done. No more chop shops though if you want to see improvement.
Cyann: I've learned my lesson, no more.
Janeer: In the interim, while we take care of your hair, I suggest we cut it even first and treat that hair. While it grows back you can either wear it out short or we can add extensions, weave or use a wig. If you add extensions, it could add too much weight to you hair at first because of it's length. I suggest wigs until there is enough hair to use extensions, if at some point you'd like them. What are your thoughts?
Cyann: My husband misses my long hair, although he deals with the short hair. But I think some wigs and weaves will allow me to change things up a bit. So let's consider those options.
Janeer: Good. Daiyu, would you mind coming over here please?
Daiyu walks over.
Janeer: Dee, Miss Matthews is going to need an even cut and then we'll need to show her some wig and weave options. Can you assist us, please?
Daiyu: I sure can.
Janeer (to Cyann): Dee, is even better at weaves than I am. She has a gift I can't even touch and I hear I'm talented. So we're going to work together to get you set up today and during your future visits. I don't even recommend going to a store for a new wig. Come here and we'll help you. We will be fair with pricing and we guarantee there will be nothing living in your wig and that it will be fresh and clean for your head.
Daiyu: So, I'll start with the wash, condition and cut. Then we'll pull out options, okay?
Cyann: Yes, thank you.
Janeer: I'll be here every step of the way to assist.
Cyann gets her hair treated and picks her first new style. As long as she was doing something different, she figured she'd go big with a new color.